Author: Steve Krug

  • Like a lot of common sense, though, it’s not necessarily obvious until after someone’s pointed it out to you.

  • But when a page doesn’t have a clear visual hierarchy—if everything looks equally important, for instance—we’re reduced to the much slower process of scanning the page for revealing words and phrases, and then trying to form our own sense of what’s important and how things are organized. It’s a lot more work.