7 highlights
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Startups are by nature aggressive because they are born to challenge the status quo. When you are out doing that, time and again boundaries get pushed, a line or two, or several, get crossed
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What’s clear from those months of chat transcripts is: Our homegrown, publicly celebrated WhiteHat Jr is privately despicable.
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The company’s culture of going after anyone and everyone, be it employees, customers or critics, is exacerbated by a bunch of 20-somethings who think they are playing a game of cowboys and bounty hunters.
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The precedent which WhiteHat Jr is trying to set is dangerous because other edtechs would eventually have to follow such cheap practices to sustain in the market, and as of now most of them have already started doing it.
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The teachers, academic department and R&D people of any edtech should be the ones getting the best salaries, not the sales and marketing people. And right now it’s the exact opposite of it.
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Let there be no mistake that parents are the bedrock of why WhiteHat Jr was acquired by Byju’s for $300 million. They are WhiteHat Jr’s real customers, not the children, and how the company treats them is the real test of its culture.
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On another note, WhiteHat Jr employs only women as teachers because the company believes this is important for the cyber safety of children.