14 highlights
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During Mr. Welchâs two decades in power â from 1981 to 2001 â he turned G.E. into the most valuable company in the world, groomed a flock of protĂ©gĂ©s who went on to run major companies of their own, and set the standard by which other C.E.O.s were measured.
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Yet a closer examination of the Welch legacy reveals that he was not simply the âManager of the Century,â as Fortune magazine crowned him upon his retirement. Rather, he exerted a powerful and lasting influence on American business, informing how workers are treated, how shareholders are rewarded and how C.E.O.s comport themselves in an increasingly divisive age. When Donald J. Trump is elected president, when Jeff Bezos argues about inflation with the White House, when Elon Musk negotiates his $44 billion deal to buy Twitter by using the poop emoji â this is the world that Jack Welch helped create.
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His pupils, though, went on to run dozens of other major companies, including Home Depot, Albertsonâs, Chrysler and Boeing. Most of them failed.
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Mr. Welch also pursued an unexpected retirement pastime: He became an internet troll. His old friend Donald J. Trump seemed to lead the way on many conspiracy theories that Mr. Welch embraced.
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G.E. was worth $14 billion when Mr. Welch became C.E.O., just months after Ronald Reagan took office. Not long before Mr. Welch retired, just days before Sept. 11, 2001, the company was worth $600 billion, the most valuable company on Earth. But the ways in which Mr. Welch created so much shareholder value often did more harm than good.
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He closed factories and fired employees by the tens of thousands, unleashing a series of mass layoffs that destabilized the American working class. He devised systems like âstack ranking,â which mandated that the bottom 10 percent of workers be fired each year, and took root at other companies. And he embraced offshoring and outsourcing, sending labor overseas and turning to other companies to provide back-office functions like accounting and printing.
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G.E. was an industrial company when he took over â making most of its money selling appliances, light bulbs, power turbines and jet engines. By the time he retired, the company derived much of its profit from GE Capital, which was essentially a giant unregulated bank.
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The finance division became G.E.âs center of gravity, ultimately accounting for 40 percent of its revenue and 60 percent of its profit. With so much money coursing through the finance division, Mr. Welch used it to his advantage, shifting zeros throughout a sprawling international web of subsidiaries, and extracting whatever he needed to meet or beat analystsâ estimates for nearly 80 quarters in a row, an unprecedented run. It was what one influential analyst called âearnings on demand.â
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G.E. even had its own elite training ground for up-and-coming stars, a retreat where white collar gladiators could hone their skills. Known as Crotonville, the campus was spread across 52 acres in the bucolic village of Croton-on-Hudson, just north of New York City and not far from West Point. The center was the first of its kind, and it would inspire other corporations, including IBM, Hitachi, and Boeing, to create similar centers. It served as an in-house business school for the dozens of G.E. executives who studied Mr. Welchâs playbook and went on to manage other companies, including 3M, Equifax, Medtronic, Nielsen, Rubbermaid and more.
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The Welch protégés who struck out on their own rarely fared well.
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More than any company besides G.E., it was Boeing that was most directly shaped by Mr. Welch. Over the past 25 years, a succession of men who worked for Mr. Welch refashioned the airplane makerâs culture to resemble G.E.âs, transforming a company that once made a priority of aeronautical engineering into one that thrived on financial engineering.
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The âManager of the Centuryâ was unbowed in retirement, barreling through the twilight of his life with the same bombast that defined his tenure as C.E.O. He refashioned himself as a management guru and created a $50,000 online M.B.A. in an effort to instill his tough-nosed tactics in a new generation of business leaders.
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In his waning days, Mr. Welch emerged as a trafficker of conspiracy theories. He called climate change âmass neurosisâ and âthe attack on capitalism that socialism couldnât bring.â He called for President Trump to appoint Rudy Giuliani attorney general and investigate his political enemies.
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When Mr. Welch died, few of his eulogists paused to consider the entirety of his legacy. They didnât dwell on the downsizing, the manipulated earnings, the Twitter antics. And there was no consideration of the ways in which the economy had been shaped by Mr. Welch over the previous 40 years, creating a world where manufacturing jobs have evaporated as C.E.O. pay soars, where buybacks and dividends are plentiful as corporate tax rates plunge.