7 highlights
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If something fails where you thought it would fail, that is not a failure.
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Being wise means having more questions than answers.
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When a child asks an endless string of “why?” questions, the smartest reply is, “I don’t know, what do you think?”
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When someone tells you something is wrong, they’re usually right. When someone tells you how to fix it, they’re usually wrong.
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Always say less than necessary.
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People can’t remember more than 3 points from a speech.
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“I have a rule for X” is the only excuse you need for your own personal policies.